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UX Industry Insights

UX Research in Finance: Context Matters

In this article, we share insights from Jennifer Blatz, an experienced UX researcher who’s worked across a wide range of finance sectors—from auto loans to retirement accounts and credit unions. Her experience highlights just how much context, company culture, and business domain shape the way research gets done.

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UX Industry Insights

UXR Industry Insights UX Research in Finance: Lessons from the Field

Natalia Em, User Experience Director as Mastercard, provides insights on the challenges UX researchers experience in the finance industry.

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